So that we can continuously supply our customers with high-quality remanufactured units, we ask that a core be returned on specific units.

If you are purchasing a unit in which a core charge is required, please read our core policy to be sure you understand and accept our guidelines.

· Return shipping is the responsibility of the buyer.

· Cores must be returned within 30 days of purchase, or you forfeit the core charge and replacement policy.

· Cores that have cracks in the case are unacceptable and are at risk of being rejected.

· Cores must be complete, fully assembled, and contain the original components within the case.

· Cores damaged in transit are subject to rejection as it is the buyer’s responsibility to properly package the core.

Please drain all fluids from the core before packaging. Once the core is returned, the unit will be inspected to ensure it is within our acceptance guidelines. If your core arrives in acceptable condition, you will be refunded promptly. If a core is rejected for any reason, you will be notified by our office. There may be certain deductions prior to issuing a credit whether it be for damaged components or any return shipping charges in which were prepaid on your behalf. In the event deductions need to be taken you will be notified.